Terms of Service

1. Acceptance

By using KoreLab (https://app.korelab.app) you fully accept these Terms of Service. If you do not agree, you may not use the service.

2. Service Description

KoreLab is a SaaS platform for artisan food production management and self-monitoring, designed for food labs, pasta makers, bakeries, cheese makers and food brands. It includes: production cost calculation (CPF), management of recipes and bills of materials, allergens and nutritional values (EU Reg. 1169/2011), technical data sheets, price lists and suppliers; a warehouse with batches, traceability and recall testing; a Quality & Certifications suite for HACCP self-monitoring and preparation for voluntary standards (IFS Food, BRCGS, ISO 9001/22000, FSSC 22000), with a versioned manual, records, assessments, non-conformities and a PDF dossier; an AI assistant; and multi-client features for consultants (read-only delegated access, signed change proposals). KoreLab is a management and self-monitoring tool: it does not issue certifications and does not replace a certification body. The service is delivered via browser and mobile app/PWA.

3. Plans and Payments

• KoreLab is available as Free (free, limited features) and as the paid plans Starter, Qualità, Pro and Consultant (multi-client, for consultants), billed monthly or annually. A Certifications add-on is also available, activatable on Free or Starter. Current prices are published on the Pricing page.
• Payments are processed by Stripe Inc. Prices are in euros, VAT excluded; applicable VAT is calculated by Stripe at checkout.
• Subscriptions auto-renew unless cancelled before the end of the billing period. Plan changes are possible at any time, with a pro-rata adjustment.
• Refunds are not provided for already-billed periods, unless required by law.

4. User Obligations

• Provide accurate information during registration.
• Do not use the service for illegal activities or in violation of third-party rights.
• Do not attempt to access other users' data or compromise platform security.
• Keep your login credentials confidential.

5. Data Ownership

Operational data entered by the user (recipes, products, ingredients, etc.) remains the property of the user. CV Project S.r.l. claims no rights over such data. Users may export their data at any time via the Export function. The processing of personal data is governed by the Privacy Policy and the Cookie Policy.

6. Limitation of Liability

KoreLab is a cost calculation support tool. CV Project S.r.l. is not responsible for business decisions based on data processed by the platform, nor for errors arising from user-entered data. The service is provided "as is", without warranties of specific results.

7. Suspension and Cancellation

CV Project S.r.l. reserves the right to suspend or cancel accounts in case of breach of these terms. Users may cancel their account at any time by writing to info@cvproject.it.

8. Changes to Terms

CV Project S.r.l. reserves the right to modify these terms with 30 days' notice by email. Continued use of the service after notification constitutes acceptance of the changes.

9. Governing Law

These terms are governed by Italian law. The court of Milan has jurisdiction over any disputes, unless mandatory law provides otherwise.

10. Contact

CV Project S.r.l.

Registered office: Via Giuseppe Romita 85, 15011 Acqui Terme (AL), Italy
VAT: IT02707630063
PEC (certified email): cvprojectsrl@pec.it
Email: info@cvproject.it